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School Board Journal
March / April
Gus -- From the Boiler Room
By DAVID CARR and RICHARD W. SMELTER
Nobody asked me, but . . .
. . . have you ever noticed how those people who are continually
finding fault, complaining, or just plain bad-mouthing others seem to have
plenty of time on their hands? We had a new second-grade teacher here at
Eastside, Mrs. Q.T. Jones, who interviewed so well we thought she could
charm ants away from a picnic. As soon as she got the job, however, things
began to change. She could still talk a good game, but the talk wasn't
nearly as charming. First, there was the deal about parking; seems the
parking lot was too far from her room. Then, the supplies weren't up to her
standard. Recess duty didn't suit her, either. And didn't Mr. Keck have
something better to do than visit classrooms?
The funny thing was, we all noticed that she wasn't all that perfect
herself and seemed to be producing less and less every day. Her reports
were late, her lesson plans were incomplete, she missed assigned duties and
came to work late. She did find plenty of time, though, to sit in the
teachers' lounge and hold forth for anyone who'd lend her an ear. Pretty
soon, everybody started to go to the Seven-Eleven to eat their lunch, just
to avoid the daily litany. My conclusion: If a person would spend half as
much time working to improve an organization as they do complaining about
it, maybe things would get better . . . including their own work
performance.
Nobody asked me, but . . .
. . . have you ever noticed how some supervisors are so sensitive to
criticism that they seem to place their job security on a higher plane than
the truth? Keck told me about a superintendent he knew of who made an art
form out of this type of behavior. Seems that all that was needed were some
comments made by local "influential" types and he'd throw anybody to the
wolves, even trusted employees of long-standing repute. In that district,
decisions were made at the local coffee shop by folks who apparently had
nowhere else to go all day and who had nothing better to do than to
criticize the teachers and principals. (You know the type their brains can
hold a lot of gossip because there's nothing else much in there to begin
with.) Anyway, it only took one of these enlightened individuals to call
the superintendent to do somebody in, just by implying that the next victim
might be the supe if he didn't go along. Guess what? The entire district
leveled out to a sublime state of mediocrity due to the lack of moral fiber
of the guy in charge.
My conclusion: you might never be able to get a handle on the "rumor
mill," but you have an ethical obligation to get a handle on your own
cowardice.
Nobody asked me, but . . .
. . . have you ever noticed that the school districts which seem
to have the highest standards are those in which:
- criticism is not discouraged, but rumor-mongering is.
- the only complaints that are investigated are those with a face and
a name connected to them. Anonymous phone calls, letters and the like are
dismissed out of hand, as, sooner or later, people living in a democracy
have the right to confront their accusers.
- there are clearly-marked procedures to follow in order to level a
complaint against the schools.
- parent participation is encouraged in the schools as a sure way to
make certain potential critics have an access to first-hand information,
and not second-hand gossip.
- principals defend teachers against unjust attacks, superintendents
back their principals against unfounded accusations, and school boards
support their superintendent when he/she encounters opposition while simply
trying to implement the board's directions.
- even the most powerful person in the community has to come up with
substantiated evidence in leveling charges against school personnel.
- . . . in short, districts in which the word "ethical" is not simply
a word on a spelling list.
I trotted my ideas past Mr. Keck, which I always like to do. He said
he thought I was pretty much on target. You know, I never thought about it
much, but my ability to talk to my boss in a frank and honest way sorta
gets to the heart of what I'm talking about and why things go so well here
at Eastside. I guess Mr. Keck thinks everybody here is a worthwhile person
and has something to offer.
I guess he should know what deserves respect and what doesn't . . .
after all, he's the principal.
Gus, the custodian at Eastside Grammar, is the creation of David Carr
and Richard W. Smelter.
David Carr teaches school administration at West Georgia College, and
Richard W. Smelter is curriculum director for Manteno C.U. District 5 and
principal of Manteno Elementary School.
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